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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Sawyer

Robert Sawyer

April 24, 2025

5  out of  5
rating by Robert Sawyer
"Every time I go into office , or call on the phone I receive nothing short of 5 🌟 service. The staff is very kind as well as knowledgeable. They always go above and beyond. I highly recommend this agency."
We responded:
"Bob, we always look forward to seeing your smiling face walk in the door! Customers like you make what we do rewarding and meaningful. Thank you for your continued support!"
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Linda Carroll

April 23, 2025

5  out of  5
rating by Linda Carroll
"Amanda is always helpful and knowledgeable!"
We responded:
"Our office manager, Amanda has been with us for 17 years and is one of our best assets! Thank you for your business"
Profile photo of Mickey Kelleher

Mickey Kelleher

April 23, 2025

5  out of  5
rating by Mickey Kelleher
"Fantastic service. They were able to assist me with a serious issue and resolve my problem in the matter of minutes. I’ve never worked with an insurance company that cares this much."
We responded:
"Thank you for your patronage. We enjoy getting to know our customers on a personal level in order to best meet your needs! We strive to be the absolute best at providing prompt, knowledgeable customer service!"
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lbz Z

April 22, 2025

5  out of  5
rating by lbz Z
"I’ve done business with State Farm on coffeen street in Watertown for over 30 years and found Amanda and the office staff are always ready to answer your questions and provide fast and friendly service. Lot of things have changed over the years but I find time has stood still here as they provide one on one friendly service that seems to be forgotten in today’s changing business environment. Frank Battista"
We responded:
"Frank, our BIGGEST accomplishment is providing excellent customer service to every customer, every time! We want you to know that you matter and we are here for our customers!"
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Maggie Uscio

April 19, 2025

5  out of  5
rating by Maggie Uscio
"Always Helpful, Always Friendly,All the Staff @ State Farm are amazing....."
We responded:
":) Thank you Maggie for being a loyal customer. I'm so happy to hear my staff is so welcoming and responsive to your needs!"
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Dominic Bango

April 14, 2025

5  out of  5
rating by Dominic Bango
"Very friendly service and always helpful"
We responded:
"Dominic thank you for your review. I'm so pleased that my staff is always so helpful. We strive to provide excellent service to every single person who we have contact with. Thank you for your business!"
Profile photo of Lisa Smith

Lisa Smith

March 21, 2025

5  out of  5
rating by Lisa Smith
"The customer service at this State Farm office has been phenomenal. I had been dealing with an unresolved issue that Miguel assisted me with. He went above and beyond. He was professional, timely and always followed through with responses when he said he would. I truly appreciated the customer service I received!"
We responded:
"Lisa, How wonderful to hear that your experiences with us are so amazing! Our number one priority is customer service!! Thank you for your loyalty! "
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Jason Iverson

March 10, 2025

5  out of  5
rating by Jason Iverson
"Outstanding customer service, Mary-Ann fixed my issue within a matter of minutes, which made my world make sense again, thank you so much"
We responded:
"Thank you for the amazing review. Please let us know if there is anything we can assist you with at any time, we are always here for you!"
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april secor

March 3, 2025

5  out of  5
rating by april secor
"I LOVE THEAE PEOPLE!! THEY ARE SO FRIENDLY. I HAVE BEEN WITH STATE FARM FOR A WHILE NOW. EVERY YEAR THEY SEND ME A BIRTHDAY CARD. THEY MAKE YOU FEEL LIKE YOUR A PERSON AND NOT JUST MONEY. I HIGHLY RECOMMEND STATE.FARM. (LAURA WHITNEY) VERY BEAUTIFUL AND VERY CLEAN PLACE. EVERYONE ALWAYS HAS A SMILE ON THEIR FACE AND VERY FRIENDLY."
We responded:
"April it is our pleasure to help in any way we can. Thank you for trusting us with your accounts! We value your business. :)"
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Eileen Valentin

February 13, 2025

5  out of  5
rating by Eileen Valentin
"They are so nice and hard working. They make u feel at home and they are willing to go that extra step to help you."
We responded:
"Eileen, Thank you for these kind words. Our office depends on customers like you and Frank, and it is our absolute pleasure to assist you in any way we can!"
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SaSa Storm

January 10, 2025

5  out of  5
rating by SaSa Storm
"I recently had the pleasure working with MaryAnn and others. She has made the insurance process including any concerns I may have like a walk in the park. Friendly knowledgeable, professional and, always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency to put them first."
We responded:
"Sasa, you are an amazing customer! We are always happy to see you come in, and ready to assist you in any way we can. Thank you for always making us smile and being such a loyal patron!"
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Sherri Mandigo

January 9, 2025

5  out of  5
rating by Sherri Mandigo
"Friendly an fast service thank you for the last 40+ yrs"
We responded:
"Sherri, it is our absolute pleasure to be able to serve you for this long!"
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Tim Paul

January 2, 2025

5  out of  5
rating by Tim Paul
"Very friendly and nice people. They always have a smile on their faces Stress free and love the decorations Laura D. Whitney puts up throughout the year. My daughter loves to come by to look at them."
We responded:
"Thank you, please stop in anytime to look around with your daughter! You are always a welcome guest in our office."
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Rachel Rossignol

January 1, 2025

5  out of  5
rating by Rachel Rossignol
"Always super nice and helpful to make sure you understand your policies and they'll do what they can to help add discounts. Wonderful people that don't mind I can't find time to come in person too and will work over the phone. Hope everyone has wonderful a holiday."
We responded:
"Rachel, thank you for your review of our office! It's so nice to know that you feel well taken care of with our office team! Thank you for your business!"
Profile photo of Charles Skellen

Charles Skellen

December 31, 2024

5  out of  5
rating by Charles Skellen
"I've been with state farm for over 10 years and I've never had any issues. Stress free and really good people."
We responded:
"Charles, we thank you for your support. Its people like you that makes our jobs so easy!"
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Anthony McNeil

December 21, 2024

5  out of  5
rating by Anthony McNeil
"Great person with beautiful atmosphere. Very helpful with information also"
We responded:
"Anthony, thank you so much for your kind words. Your business means the world to us. We appreciate your loyalty. Happy holidays!"
Profile photo of Robert Oin

Robert Oin

December 13, 2024

5  out of  5
rating by Robert Oin
"Laura and Amanda are great people professional and helpful."
We responded:
"Robert, it is our absolute pleasure to be able to serve you. Thank you for your loyalty!"
Profile photo of Robert Brierton

Robert Brierton

December 3, 2024

5  out of  5
rating by Robert Brierton
"Mary-Ann went above and beyond to help me in my time in need. Thank you very much !"
We responded:
"Robert, you are such a valued client. Thank you for your continued support and loyalty!"
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Scott Sykes

December 3, 2024

5  out of  5
rating by Scott Sykes
"I simply stopped in to pay my bill. I was made aware of a policy that was forced on us by our governor where a spouse can sue another spouse if they’re in an accident while they’re in the same vehicle, I was allowed to opt out of that and it saved me 25 bucks on my bill for the two vehicles that I have insured. I also picked up a new calendar, but I was on the way to the store to buy Free of charge, bonus!"
We responded:
"Scott, I am so happy to hear that we were able to not only able to save you money but also provide you with a little token of appreciation. Thank you for your business."
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Donna Alden

November 6, 2024

5  out of  5
rating by Donna Alden
"Laura is extremely friendly, knowledgeable and always reachable. She was very helpful with my recent deer accident. She even came out to my vehicle to meet my dog. I would highly recommend her as your insurance agent."
We responded:
"We value you as a customer, thank you for your kindness and loyalty."
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Cathy Besaw

October 11, 2024

5  out of  5
rating by Cathy Besaw
"I love getting car, Life, and renter's Insurance from them . Really great people who work there!"
We responded:
"Cathy, thank you for taking your time to write us a review! Your input is so appreciated! We love having you in our State Farm Family!"
Profile photo of Crystal Darling

Crystal Darling

October 4, 2024

5  out of  5
rating by Crystal Darling
"They are always very helpful. Everyone always has a smile on their face and always asks how are you doing. They answer any question you have without a issue. I love going to this state farm and it's also very clean."
We responded:
"Thank you for your business! We try to give each customer a warm, pleasant and welcoming experience when coming to our office. "
Profile photo of Justin Brown

Justin Brown

October 3, 2024

5  out of  5
rating by Justin Brown
"They try to work with you as a client,an many places don't.. All to keep your business in house. It's the little things that matter! Super friendly"
We responded:
"We try to make it all about the little things here in our office. Personal service is everything! Each and every customer we have matters to us, and we want you all to feel special!"
Profile photo of Penny LaRose

Penny LaRose

October 3, 2024

5  out of  5
rating by Penny LaRose
"The people are very friendly and helpful.would recommend to anyone looking for insurance."
We responded:
"We are pleased to help in any way we can penny! Thank you for your business. "
Profile photo of Britney Nicole

Britney Nicole

October 3, 2024

5  out of  5
rating by Britney Nicole
"This insurance company is the best so far that I have been with they have great customer service and if you dont understand they will explain it to you as well as they will work with you and just make sure your having a great experience they care about their customers and I have been with them since starting driving would definitely recommend to family and friends!! Ohhh yeah their place is always decked out for the holidays and always smells to good yumm !!"
We responded:
"Thank you for your loyalty through the years. Your patronage means everything to us!"